Services

What We Provide

Voice over Internet Protocol Phone Systems

  • Our business class Voice over Internet Protocol (VoIP) Phone Systems will save you 20% or more off of your AT&T bill each month!
  • Enjoy the ease of call management using your handset or your web browser.
  • Customize your system with on-hold music or a recorded message.
  • Automatically roll-over calls to the next available line or to a remote number for out of office or after closing times.
  • Easily transfer incoming calls to network extensions or to external numbers.
  • Set up an Interactive Voice Response (IVR) for redirecting incoming calls to the appropriate departments.
  • Many more features! Give us a call at (707) 462-8098 and ask us how we can start saving you money!

Professional IT Support for Your Business

  • We will help you configure your network and keep it up-to-date as your business requirements change.
  • Our professional technicians will maintain your office computers.
  • New Computer or System? We will install and set-up your new equipment to assure a smooth transition.
  • Your business is our priority, in the event of a hardware or software issue we will work with you to get your systems back up and running ASAP.
  • We offer on-site, in shop, and remote service options.
  • Monthly service contract based on your business needs.
  • If you go over your monthly hours, we offer our services at a reduced rate.

On-site Repair and Diagnosis, Right at Your Home!

  • We will diagnose and repair your computer in your home at a reasonable rate. If the repair must be done in-shop, we will pick it up at no extra cost.
  • Need help getting your computer here? We offer both a pick-up and a drop-off service for your convenience.
  • Simply call and schedule an appointment for one of our technicians to resolve your technology issues.

Secure, Remote Backups for Your Home and Business

  • Don’t get caught without a backup of your important data.
  • We use our own servers, so your data is available for easy and faster retrieval than nationwide services.
  • Our service backs up your data daily.
  • Business data loss can be very costly.
  • Our backups are done remotely and during inactive hours.

Professional, Flat Rate Repairs for PC, Mac, and Linux

  • Flat rate repairs for your computer – no hidden fees ever. No additional costs unless you approve it first.
  • Our friendly, knowledgeable, and skilled technicians are available assist you and answer your questions.
  • Most repairs are completed within 1 to 4 business days.
  • We will call you to give you status updates while we are working on your project.
  • Need it in a hurry? We have an expedited service available to help get your computer back sooner.

Sales of New Computers, Computer Accessories, and More!

  • We offer new and factory-refurbished laptops, desktops, and tablets.
  • We carry a wide range of computer accessories including mice, keyboards, modems, routers, adapters, cables, portable hard-drives, memory, and many others.
  • Need something particular? Let us special order a specific machine or item for you.
  • Need something even more particular? We can custom-build a computer to suit your needs.
  • All of our computers are set up before they are put on the shelf, so they are ready to go as soon as you are.
  • If you have a warranty issue with one of our computers we will contact the manufacturer for you!

Remote Support Sessions With Our Experienced Technicians

  • Many software or system repairs can be done remotely – we will help you with your issues over the internet provided your internet connection is currently active.
  • Remote assistance is faster, more convenient, and less expensive than an on-site repair.
  • Schedule an appointment for one of our technicians to call and assist you.

Web Site Design and Hosting

  • Custom-designed, locally created websites built for you individually.
  • Any size website and many features available for implementation.
  • Our site designs are uniquely designed for your needs and very competitively priced.
  • Want a quick quote? Ask for Bohdan to get started with your new creation.

Free Triage and Consultation In-shop or Over the Phone

  • In shop consultations
  • Bring in your computer and we will do a free triage while you wait!
  • If there is a simple resolution for your issue we will fix it right then and there at no charge!
  • If your computer is going to need service, we will quote you on the spot.
  • Our technicians are always available and happy to answer any questions.